Position Overview:
The Stellantis Customer Experience Organization is seeking a highly skilled Transmission and Driveline Warranty & Reliability Specialist to join our Quality team. This role is pivotal in managing onsite quality analysis reviews with suppliers and internal Powertrain Plants, while also collaborating closely with Supplier Quality (SQD). The specialist will identify emerging field issues through warranty analysis, monitor corrective actions, and support warranty recovery efforts.
Key Responsibilities:
- Facilitate onsite quality analysis reviews with suppliers and internal Powertrain Plants.
- Analyze warranty returned materials and data to identify failure modes and effects.
- Manage all part return material activities to support Corporate Quality initiatives and Warranty Recovery.
- Review supplier testing procedures to ensure accuracy in material evaluations.
- Utilize corporate data reporting systems to capture quality metrics and ensure compliance.
- Plan, prioritize, and manage multiple projects in a dynamic technical and business environment.
- Communicate effectively at all organizational levels, including senior leadership.
- Establish partnerships and influence without direct authority to achieve quality objectives.
- Represent the “Voice of the Customer” in platform team discussions.
- Drive team success by clarifying expectations and minimizing political hurdles.
- Demonstrate unwavering commitment to delivering high-quality products to consumers.
- Manage day-to-day activities of assigned UAW personnel and foster a collaborative team environment.
Basic Qualifications:
- Bachelor of Science or higher in Engineering or a related technical degree (Business Technical or dual degree acceptable).
- 5+ years of experience in automotive quality, service, or engineering.
- Strong ability to collect, synthesize, and communicate data effectively at all organizational levels.
- Self-directed, team-oriented, with demonstrated planning and problem-solving skills.
- Proficient in Microsoft Office suite and experienced with relevant computer systems and software.
- Experience working in a union environment.
Preferred Qualifications:
- High proficiency in PowerPoint presentation skills.
- Familiarity with Parts Return Analysis System Plus (PRAS+).
- Experience with Global Issue Management System (GIMs) and STLA data systems.
- Knowledge of data analytics tools (e.g., Quantic/Palantir).
- Green Belt or Black Belt certification in quality management.
- Strong technical and analytical problem-solving skills.
STELLANTIS의 복리후생제도는 여러분의 개인적인 목표와 직업적인 목표를 모두 달성하는데 도움이 되고 싶은 STELLANTIS의 의지가 반영되어 있습니다. STELLANTIS의 복리후생제도는 경력 개발을 위한 환경 조성과 더불어 여러분 그리고 여러분 가족의 건강한 라이프스타일과 안정적인 미래를 지원합니다.
STELLANTIS는 글로벌 회사로서 직원 복리후생은 속해 있는 부서의 국가, 문화, 법에 따라 다를 수 있습니다.