职位概览
职位要求
The North America Quality organization is currently seeking a Warranty Problem Solver to join the Field Quality team at the Headquarters & Technical Center in Auburn Hills, MI. The Total Warranty Cost Engineer is responsible for assisting in the administration and/or coordination of multiple vehicle systems including compiling project status reports, coordinating project schedules, managing project meetings, agendas, minutes and correspondence. The incumbent will report to a team lead or supervisor/manager and should have knowledge of commonly used concepts, practices, and procedures for automotive and powertrain development. Opportunities are available in the areas of Body, Chassis, Interior and Mechatronics, Powertrain, and ePT, Electronics, and Modules.
Responsibilities include but are not limited to:
- Facilitating cross functional workshops. Compile project status reports, coordinate project schedules, agendas, minutes and correspondence, Identify and analyze system requirements, and define project scope, requirements, and deliverables involving multiple stakeholders
- Lead the resolution of warranty related issues – Accountable for problem solving process, proposed solution, validation, and weekly progress
- Lead the resolution of customer issues & root causes by calling dealers, using after sales tools (WiAdvisor notifications, GPOP, etc), reviewing vehicles at dealers, Quality Engineering Center and Stellantis Manufacturing locations
- Establish & validate containment & permanent actions at Stellantis / Supplier
- Plants by physically reviewing the product/process changes, internal metrics and control plan updates
- We are currently hiring in the following areas:
- Body Engineering
- Interior
- Chassis & Suspension
- Electrical Systems
- Engine Systems
- ePowertrain Systems
These positions offer the selected candidate an opportunity to be an integral part of a company whose focus is to change the automotive landscape.
Basic Qualifications:
- Bachelor of Applied Science (B.A.Sc) in Mechanical or Electrical Engineering from accredited University
- 5+ years of experience in Product Engineering
- 2 + years of experience in testing/validation/test method development, including fixture design, instrumentation, data acquisition, etc.
- Strong written and verbal communication/presentation skills
- Well-rounded automotive knowledge and ability to work well in a team-oriented environment and able to manage unionized workforce
- Proficiency in MS Office applications, specifically MS Excel and Project
- Working knowledge of TeamCenter
- Working knowledge of GD&T and understanding full detail on drawings
Preferred Qualifications:
- Green Belt / Kepner Tregoe
- Design for Six Sigma
- Project Management
- Knowledge of Warranty Management tools
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